Effective Date: Friday July 25
Last Updated: Friday July 25

This Privacy Policy describes how Planisphere Inc. ("Planisphere," "we," "us," or "our") collects, uses, shares, and protects information when you use our services, including the Planisphere platform and any related services (collectively, the "Services").

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.

1. INFORMATION WE COLLECT

1.1 Information You Provide

• Account Information: Name, email address, company name, billing information

• User Content: Emails, documents, and any other content you upload or process through our Services

• Communications: Information you provide when you contact us for support or other inquiries

1.2 Information Collected Automatically

• Usage Data: Features used, actions taken within the platform, performance metrics

• Technical Data: IP address, browser type, device information, access times

• Inference Data: Analyses, patterns, and insights generated by our AI systems

2. HOW WE USE YOUR INFORMATION

2.1 Service Provision

We use your information to:

• Provide, maintain, and improve our Services

• Process emails and documents using artificial intelligence and large language models (LLMs)

• Generate analyses, recommendations, and automated responses

• Train and improve our machine learning models

2.2 AI Processing Notice

You expressly acknowledge and agree that:

• Your emails and documents will be processed by artificial intelligence systems, including large language models

• These AI systems will analyze, interpret, and generate insights from your content

• While we implement industry-standard security measures, no AI system is perfect, and we cannot guarantee 100% accuracy or security

• You are responsible for reviewing and verifying any AI-generated outputs before relying on them

3. DATA RETENTION AND USAGE RIGHTS

3.1 Our Rights

We retain perpetual, irrevocable rights to:

• All inference data, analyses, and insights generated by our Services

• Anonymized and aggregated data derived from your use of the Services

• Use anonymized versions of your inputs and our outputs to improve our Services and train our models

• Statistical information and performance metrics

3.2 Your Rights

You retain ownership of the original content you provide to our Services.

4. DATA SHARING AND DISCLOSURE

4.1 No External Disclosure

We will not disclose your information or content to anyone outside your organization, except:

• With your explicit consent

• To comply with legal obligations, court orders, or government requests

• To protect our rights, property, or safety, or that of others

• In connection with a merger, acquisition, or sale of assets (with appropriate confidentiality agreements)

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Services, subject to confidentiality obligations.

5. DATA SECURITY

We implement commercially reasonable security measures to protect your information. However, you acknowledge that:

• No method of electronic transmission or storage is 100% secure

• We cannot guarantee absolute security of your data

• You use our Services at your own risk

• We are not liable for unauthorized access to your data despite our security measures

6. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We provide the Services "AS IS" without warranties of any kind

• We are not responsible for any errors, omissions, or inaccuracies in AI-generated content

• We are not liable for any decisions made based on our Services' outputs

• Our total liability is limited to the fees paid by you in the twelve months preceding any claim

• We are not liable for any indirect, incidental, special, consequential, or punitive damages

7. YOUR RESPONSIBILITIES

You are responsible for:

• Ensuring you have the right to provide any content to our Services

• Reviewing and verifying all AI-generated outputs

• Maintaining the confidentiality of your account credentials

• Complying with all applicable laws and regulations

• Any consequences arising from your use of our Services

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in the United States or other countries where we or our service providers operate. By using our Services, you consent to such transfers.

9. CHILDREN'S PRIVACY

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18.

10. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information

• Correction of inaccurate information

• Deletion of your information (subject to our retention rights)

• Data portability

To exercise these rights, contact us at privacy@planisphere.ai.

11. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Changes will be effective immediately upon posting. Your continued use of our Services after any changes indicates your acceptance of the updated policy.

13. CONTACT US

For questions about this Privacy Policy or our privacy practices, contact us at:

Planisphere Inc.
106 Black Oak Pl
Chapel Hill, NC 27517
Email: privacy@planisphere.ai

14. DISPUTE RESOLUTION

Any disputes relating to this Privacy Policy shall be resolved through binding arbitration in Delaware, as specified in our Terms of Service.

By using Planisphere's Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.